The full Properties list, with sales and lettings properties together, isn't in the left-hand navigation at the moment, though a link or bookmark to it still opens it. Properties under Sales opens the same list narrowed to properties for sale - see below.

By default the list shows every property in your organisation, whether it is for sale, to let, or both.

Select any row in the list to open that property's record, where you can see its summary header, sales pipeline, and tabbed sections. See How do I view a property record? for details.

The All properties link at the top of a property record returns you to the list exactly where you left it, on the same page and with the same filter still applied, so you can work through a filtered list of properties one at a time without losing your place.

The table loads properties in pages. Use the pagination controls at the bottom of the table to move between pages. Each page shows a fixed number of rows; the total count is displayed alongside the controls so you can see how many properties are in the list overall.

You can sort the list by clicking a column header. Clicking the same header again reverses the sort order. Sortable columns include:

Above the table are three buttons that narrow the list by how each property is marketed:

A property marketed both ways appears under Sales and Lettings, so nothing is hidden from either view. Such a property cannot be opened as a record, though - selecting it shows a message explaining that it is marked as both selling and letting, and that the sale and the let belong in two separate properties. See "How do I view a property record?" for what to do about it.

Choosing a filter returns you to the first page of results, because a narrower filter produces a different, usually shorter, list.

Properties under the Sales section in the left-hand navigation opens the same list, always narrowed to properties for sale (at any status), with no All / Sales / Lettings buttons to switch away from that - see Navigating Lighthouse. Select Add new at the top of this list to create a property for sale - see How do I create a property for sale? The full list, with the All / Sales / Lettings buttons, is the one to use for lettings properties; it isn't in the menu at the moment, but a link or bookmark to it still works.

The filter and the page number are both kept in the page address, so a view such as "lettings, page 2" can be bookmarked or pasted to a colleague and it will open exactly as you left it. Your browser's back and forward buttons also step through the filters and pages you have used.

Global search and advanced filtering on other fields, such as price or number of bedrooms, are planned for a future update. For now, combine the sales / lettings filter with column sorting to find a specific property.

When you first open the list, the table shows placeholder rows (a "skeleton") while your properties are fetched. The real rows replace the placeholders as soon as the data arrives, so the layout doesn't jump.

Switching filter, or moving to another page, works differently: the rows you were already looking at stay in place, dimmed, with a spinner over them until the new ones arrive. The dimming is the signal that those rows are the previous view rather than the one you just asked for, so give it a moment before reading the figures. The table is not clickable while it is dimmed, which stops a second filter or page landing on top of the first.

If there are no properties to show, the table displays a No results message in place of the rows. This is normal for an empty list - it means the fetch succeeded but returned nothing. If you have a filter applied, switch back to All to check whether the filter is what emptied the list.

If something goes wrong while fetching properties, the table shows a Failed to load properties message with a short explanation and a Try again button. Selecting Try again re-attempts the request without reloading the page. If the problem persists, use Contact us in the Help centre menu to report it.

If you need further help locating a specific property, use Contact us in the Help centre menu, inside the profile menu.