On a property record, select the Media tab (next to Overview), or select the photo tile at the top of the summary header - a pencil icon in the tile's top-right corner marks it as an entry point for managing images too. Both open the same grid, with each image shown as a numbered card.

If the property has no images yet, the media library shows an empty state instead of the grid.

Select an image's thumbnail (not its drag handle or delete button) to open it full-size in a preview. Use the arrows over the image, or the thumbnail strip underneath, to move to the next or previous image. Close the preview to return to the grid.

When a property has more than one type of image (for example photos and floor plans), filter chips appear above the grid: All, and one chip per image type present (Photo, Floorplan, EPC, Map). Each chip shows a count badge for how many images of that type exist. Select a chip to show only that category; select All to show everything again.

If only one image type is present, the filter chips are hidden.

Each card has a drag handle. Drag a card and drop it onto another to move it into that position, within whichever category is currently selected - so if you're filtered to Floorplan, moving a floor plan only changes its position among the other floor plans, leaving photos and other categories in place.

Reordering saves automatically - there's no separate save step. Because reordering can change which photo is featured on the property's summary header, the header updates to match once the reorder completes.

Each card has an edit (pencil) icon next to its delete button. Select it to open the Edit media drawer, showing a preview of the image above its Type (Photo, Floorplan, EPC, or Map) and Caption (up to 20 characters, same as when uploading). A caption is required - clearing it disables the drawer's Save button until it's filled in again.

Select Save to apply the change, or Cancel (or close the drawer without saving) to discard any edits - they reset the next time you open it.

If the image is missing the version information a save needs (rare, but can happen on older records), Save stays disabled and selecting it shows a message asking you to refresh the page and try again.

Each card also has a delete (bin) button to the right of the drag handle. Selecting it removes the image immediately: there's no confirmation step, and it can't be undone. Deleting the current featured photo updates the property's summary header to the next available photo once the deletion completes.

While a delete or a reorder is being saved, both dragging and every delete button are disabled - not just the image being deleted - until it finishes, so the two changes cannot overlap.

The photo shown on the property's summary header is always the first photograph-type image in order (floor plans, EPCs and maps are never used as the featured image). To change the featured photo, open the media library, filter to Photo, and drag the photo you want to the front of the list.

Select Add media in the media library's toolbar (or empty state) to open the "Add media" drawer. See "How do I upload photos, floor plans and EPCs to a property?" for how to tag each file's type as you upload it.